Reference

beruangplay Privacy Policy, Clearly Explained

Our Privacy Policy shows what we collect when you open an account, sign in from a mobile device, or check wallet status for DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests

Explore Our Lobby Read FAQ

How Wallet Records Enter Our Policy

beruangplay Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you provide during account creation, including your contact details and the verification step before account access. We also receive technical details such as device type, browser settings, approximate connection data and sign-in events so we can protect the account. When you

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use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the payment reference, amount, status and timestamp needed to match your account activity; we do not need your wallet password. These records can help us investigate a stalled cashier status or a duplicated
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request. We use data only for the purposes described in this policy, and access is available where local law permits. The policy applies whether you browse Super Sic Bo, Aztec Gems, football pages or other account areas.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Three Ways To Ask About Your Data

A clear contact route matters when you want to understand a Privacy Policy request or correct an account detail.

DATA HANDLING

Six Practical Privacy Controls We Use

We keep this Privacy Policy practical by linking each data use to an account action you can recognise.

Account security

We use sign-in events, verification details and device signals to identify unusual access. Before changing key account details, we may ask you to confirm ownership through the account step.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are used to match a cashier action to the correct account. Sensitive wallet credentials are not requested.

Cookie choices

Cookies can remember a session, language preference or page setting on your device. You can adjust browser controls, though removing necessary cookies may interrupt signed-in access.

Device behaviour

Our records may include browser type, operating system and sign-in time when you move from login to the lobby on mobile or desktop. These details support access checks and security review.

Retention period

We retain account, payment and support records only for the period needed for their stated purpose, account security or a legal obligation. After that, records are removed or de-linked where practical.

Change requests

You can ask us to correct inaccurate details, explain a data use or provide available account records. Contact us through the account privacy route, and we will confirm the request source.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover collection, wallet references, cookies, retention and requests for access or correction, so you can decide what to share before opening an account.

It covers account details, verification, device signals, cookies, support messages and payment references connected with your account. It also explains purposes, retention, security measures and ways to request access or correction.

When you use DANA or QRIS, we need a reference, status and timestamp to match the wallet action with your account. The same approach applies to OVO, GoPay, bank transfer and virtual account records.

Our Privacy Policy does not require your DANA, OVO or GoPay wallet password. We use the transaction reference and status needed for account matching, then handle that record according to the stated retention purpose.

Yes. Send a correction request through the privacy contact route in your signed-in account area. We may confirm ownership first, then update inaccurate account details where the request and applicable law allow.

Cookies can keep your session active and remember selected settings while you move from mobile login to the lobby. Browser controls can remove them, but necessary cookie changes may require you to sign in again.

Retention depends on why a record exists, such as account security, payment matching, support or a legal obligation. When that purpose ends, we remove or de-link the record where practical.

Use the privacy contact route inside your account support area and state whether you want access, correction, an explanation or deletion. Include only the details needed to locate your account safely.

beruangplay Privacy Policy, Clearly Explained

Three Ways To Ask About Your Data

Six Practical Privacy Controls We Use

Account security

Payment matching

Cookie choices

Device behaviour

Retention period

Change requests

Privacy Policy Answers For Your Account

01 What does the beruangplay Privacy Policy cover?

02 Why does the Privacy Policy mention DANA and QRIS?

03 Does beruangplay store my wallet password?

04 Can I ask for my personal data to be corrected?

05 How do cookies affect my mobile account access?

06 How long does the Privacy Policy keep account records?

07 How do I contact beruangplay about Privacy Policy rights?

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